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SUPPORT.TXT
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1997-07-31
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How to report problems or submit comments regarding Integrity Master:
Read file QUESTION.TXT to see if your concern may be documented there.
If you don't have your own utility, enter "IMVIEW QUESTION.TXT" to read this
file.
If you have a problem, please gather the following information:
1) Describe the problem. What do you see on your screen? Under what
circumstances does it happen?
2) Please describe the steps required to reproduce the problem:
3) Print your CONFIG.SYS and AUTOEXEC.BAT files.
4) Print the IMPROC.TXT file you used to install Integrity Master.
5) Please describe your computer:
PC type: Video Adapter: Hard disk:
DOS Version: Other adapters: Floppies:
BIOS version:
6) Do you use special disk partitioning software such as DMdriver?
7) Serial number (from the diskette label) and version number of Integrity
Master (You are NOT required to already be a registered user to report
a problem)
If you have suggestions for improvements, complaints, compliments...whatever,
P L E A S E let us know. We'd like to meet your needs!
Mail the above information to:
Stiller Research
1265 Big Valley Dr.
Colorado Springs, CO 80919-1014
U.S.A.
or on CompuServe "GO STILLER" to access our support forum operated in
cooperation with the NCSA (National Computer Security Association).
or if you are a registered user of Integrity Master, you may call
Stiller Research directly for support with Integrity Master or help
with a virus related problem.
or extract the above points you think may have relevance and
send via electronic mail to:
74777,3004 on CompuServe
support@stiller.com on InterNet, Bitnet, etc.
STILLER on GEnie
(Registered users have direct telephone access to Stiller Research)